Privacy Policy

1. USER INFORMATION

Who is responsible for processing your personal data?
SANTIAGO SUR, SL is RESPONSIBLE for the processing of the USER’S personal data and informs you that these data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December (LOPDGDD).

Why do we process your personal data?
To maintain a business relationship with the user. The operations foreseen to carry out the treatment are:

  • Forwarding of commercial advertising communications by e-mail, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that makes it possible to carry out commercial communications.  These communications will be carried out by the RESPONSIBLE and will be related to his/her products and services, or those of his/her collaborators or suppliers, with whom he/she has reached some promotional agreement. In this case, the third parties will never have access to the personal data.
  • Conduct market research and statistical analysis.
  • Processing orders, requests, responding to queries or any type of request that is made by the USER through any of the forms of contact that are made available on the website of the RESPONSIBLE.
  • Send the online newsletter, about news, offers and promotions in our activity.

For what reason can we process your personal data?
Because the processing is legitimated by article 6 of the GDPR in the following way:

  • With the consent of the USER: sending of commercial communications and the newsletter.
  • For the legitimate interest of the PERSON IN CHARGE: to carry out market studies, statistical analyses, etc. and to process orders, applications, etc. at the request of the USER.

How long will we keep your personal data?
They shall be kept for no longer than is necessary to maintain the purpose of the processing or there are legal requirements for their safekeeping and when it is no longer necessary to do so, they shall be deleted with appropriate security measures to ensure the anonymization of the data or their total destruction.

To whom do we provide your personal data?
No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the treatment, to our suppliers of services related to communications, with which the LIABILITY PERSONNEL has signed the confidentiality and processing contracts required by the current privacy regulations.
What are your rights?
The rights of the USER are:

  • Right to withdraw consent at any time.
  • Right of access, rectification, portability and suppression of your data, and of limitation or opposition to its treatment.
  • The right to file a complaint with the supervisory authority (www.aepd.es) if you consider that the treatment does not comply with the regulations in force.

Contact details to exercise your rights:
SANTIAGO SUR, SL. Centro Com Parque Santiago III S/n, – 38660 Playa Americas – Arona (Santa Cruz De Tenerife).
Email: online@parquesantiago.com
Contact details of the data protection delegate: C/Agro da Vella 2, 4C, 15895 MIlladoiro-Ames –
atencion@mhconsultoresnormativos.com

2. MANDATORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE
USER

The USERS, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or presented in download forms, expressly accept freely and unequivocally, that their data are necessary to meet their request, by the provider, being voluntary the inclusion of data in the remaining fields. The USER guarantees that the personal data provided to the RESPONSIBLE are true and is responsible for communicating any changes to them.
The LIABILITY MANAGER informs that all the data requested through the website are mandatory, since they are necessary to provide an optimal service to the USER. In case all the data are not provided, it is not guaranteed that the information and services provided will be completely adjusted to your needs.

3. SECURITY MEASURES

That in accordance with the provisions of the regulations in force on protection of personal data, the person responsible is complying with all the provisions of the regulations GDPR and LOPDGDD for the processing of personal data under his responsibility, and clearly with the principles described in Article 5 of the GDPR, by which they are treated in a lawful, fair and transparent manner in relation to the person concerned and appropriate, relevant and limited to what is necessary in relation to the purposes for which they are treated.
The RESPONSIBLE person guarantees that he/she has implemented appropriate technical and organizational policies to apply the security measures established by the GDPR and the LOPDGDD in order to protect the rights and freedoms of the USERS and has communicated to them the appropriate information so that they can exercise them.
For more information on the guarantees of privacy, you can contact the RESPONSIBLE through SANTIAGO SUR, SL. Centro Com Parque Santiago III S/n, – 38660 Playa Americas – Arona (Santa Cruz De Tenerife). Email:online@parquesantiago.com
Contact details of the data protection delegate: C/Agro da Vella 2, 4C, 15895 MIlladoiro-Ames – atencion@mhconsultoresnormativos.com


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